Installing/using/finding Professional Services Tools Library (PSTL)

I just couldn’t find the Professional Services Tools on Dynamics GP today & I admit that this is not the first time, so I’m blogging it to remember for next time.

Dynamics.SET

Couldn’t find any reference to a PSTL DIC in Dynamics.SET -so assumed it had been missed during a previous upgrade on this install.

Installing PSTL (GP2013R2)

I know in the past that the PSTL was downloaded from Partner Source (website that your GP partner has access to), thus I raised a support ticket to get the installer from partner for me. Then was told it is now part of the standard GP installer from GP2013R2 – excellent, I like that more of these extras are turning up in mainstream media!

Ran the installer and selected to alter existing install and there it is in the list!

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Ran through the installer but couldn’t see any changes to the list in .DIC, no prompt to import any chk files on running GP, so got puzzled.

Went to have a quick look at what was on the machine, I often use the “add shortcut” as a fast way to browse the dictionaries on an client install. I then realised my oversight. The Professional Services Tools Library is actually in the Technical Services Tools Dictionary. I’d been checking under “P” rather than “T” with tunnel vision as I was in a hurry and under pressure. Below you can see the “main window” under Technical Service Tools>>Project>>Professional Services Tools Library.

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Back to the SET file

The Professional Services Tool Library for Dynamics GP has .SET number of 1838, another fact that is useful for Google to learn.

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After all that…

Anyway it happens that the “Shipment Notification” window that I thought was part of the PSTL is not and requires a Partner Source download, back to raising a new support ticket!

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